Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
Welcome to Laurel Security Services (LSS). By accessing or using our website located at https://laurelsecurityservices.com/, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
1. Services Provided
Laurel Security Services provides professional security solutions, including but not limited to:
- Guarding Services
- Front Office & Reception Services
- Fire Drill & Evacuation Training
- Event Security and Bouncers
All services are subject to availability and formal service agreements signed between LSS and the client.
2. Use of the Website
- You must be at least 18 years of age to use this website.
- You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
3. Intellectual Property
Unless otherwise stated, Laurel Security Services owns the intellectual property rights for all material on this website, including logos, text, and images. You may view and print pages for your own personal use, but you must not:
- Republish material from this website.
- Sell, rent, or sub-license material from the website.
- Reproduce or duplicate website content for commercial purposes.
4. Pricing and Payments
- Prices for services (e.g., Guarding Services at ₹ 1,200.00) are listed for informational purposes and may be subject to change based on specific client requirements or taxes.
- Payments for services must be made according to the terms specified in the individual service contract or at the time of online booking, if applicable.
5. Limitation of Liability
LSS endeavors to ensure that the information on this website is correct; however, we do not warrant its completeness or accuracy. To the maximum extent permitted by law, LSS shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or the services provided.
6. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand our practices regarding data collection and user privacy.
7. External Links
Our website may contain links to third-party websites. LSS has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
8. Changes to Terms
We reserve the right to revise these Terms and Conditions at any time. By continuing to use the website after changes are posted, you agree to the updated terms.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us via the Contact Page.